Contact and request form: reach the Sora İK team

In short

You can reach the team behind Sora İK (the HR management software by Sora Yazılım Teknolojileri) via the form on this page, phone or email. In the form, you choose one topic: general information, demo, quote, support, partnership or payroll consulting. Requests are recorded and forwarded to the relevant team member by topic; personal data requests have a separate page.

How can you reach us?

  • Data protection (KVKK) requests

    kvkk@sora-ik.com
  • Address

    Atatürk Mah. Ertuğrul Gazi Sk. Metropol İstanbul C1 Blok No: 2B İç Kapı No: 376, Ataşehir/İstanbul

  • Working hours

    Monday–Friday 09:00–18:00 (TRT)

Request form

Between 10 and 5,000 characters.

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Which topic should you choose?

Choosing a topic ensures that your request reaches the right person; if you are unsure, you can choose "General". The links below open the form with the relevant topic selected.

Topic When to choose it Direct link
General General questions about the product, the company or the site General request
Demo When you want to see the product with our team, using your own processes Demo request
Quote The Enterprise plan for more than 500 active employees, or structures with several companies or branches Quote request
Support Questions about registration, the trial, plan requests or use Support request
Partnership Cooperation proposals from accounting, HR consulting or software organizations Partnership request
Payroll consulting Preliminary request for the planned payroll consulting service Payroll consulting request

You do not need to request a quote for plan prices; prices for plans up to 500 active employees are published on the pricing page.

What information should you share in the form?

The full name, business email, company name, topic and message fields are required; phone, employee count range and module of interest are optional. To make your request easier to assess, we suggest including the following in your message:

Please do not share ID numbers, health information or your employees' personal data in your message; we do not need this information to assess your request.

What happens after you send your request?

Your request is recorded and forwarded to our team according to the topic you selected:

  1. Your request is recorded, and an automatic message confirming receipt is sent to your email address.
  2. The request is forwarded to the relevant team member according to the topic you selected.
  3. Our team contacts you at the email address or phone number you provided.

Which page should you use for personal data requests?

Data subject requests under KVKK (Türkiye's Personal Data Protection Law No. 6698) need to be sent through the KVKK request page rather than this form. The form on that page is built around the required elements of a request, and your request is handled as a separate record. How the personal data you share in forms is processed is explained in the KVKK Privacy Notice.

Frequently asked questions

During what hours can I reach you by phone?

You can reach our team at 0510 222 09 17 during the working hours shown on the channel cards on this page. Requests sent by form or email outside working hours are also recorded and handled during working hours. Having your company name and topic ready before the call helps.

How is the information I share in the form processed?

The information you share in the form is processed by Sora Yazılım Teknolojileri to respond to your request and keep a record of it. The purposes of processing, legal grounds, parties to whom data is transferred and retention periods are explained in the KVKK privacy notice. To submit the form, you need to confirm that you have read the privacy notice; marketing consent is optional.

Will my request be answered if I do not give marketing consent?

Yes. Marketing consent is entirely optional and does not affect how your request is assessed. If you do not give consent, we reply only about the request you sent; no product announcements or campaign messages are sent. If you change your mind after giving consent, you can withdraw it at any time by writing to us through the contact form or by email, without giving a reason.

Why does the form show some fields pre-filled when I come from a module page?

Links on module pages and blog posts pre-fill the form with the relevant topic and module. For example, for a demo request coming from the leave management page, the topic is set to demo and the module field to leave management. This information helps us understand which page your request started from; you can change any field before submitting the form.

Which address should I use for official correspondence?

You can send official correspondence addressed to Sora Yazılım Teknolojileri at the Ataşehir/İstanbul address shown on the address card on this page. Writing the topic and your company name on the envelope helps it reach the right person. For requests about your personal data, we recommend using the form, email, post and KEP (registered electronic mail) channels described on the KVKK request page.