Frequently asked questions: what people ask about Sora İK

The Sora İK application interface is designed to cover Turkish and English. The website is published in Turkish, English, German, Russian and Arabic, with Arabic pages displayed in a right-to-left layout. Türkiye-specific topics such as payroll, SGK and tax are explained in every language from the perspective of businesses in Türkiye, and prices remain in Turkish lira.

Sora İK is a web application that runs in the browser; it is designed to open on phones and tablets with an up-to-date browser as well. A separate mobile app for iOS and Android is among the modules coming soon; no release date is given. When the mobile app becomes available, its badge on the modules page changes to "Available".

Connections to accounting and ERP (enterprise resource planning) software, an open API (application programming interface) and webhooks are among the modules coming soon; today there is no ready-made connection to any software. Employee data is imported from an Excel template; payroll summaries download as CSV. Generating SGK and MUHSGK filing files is also coming soon; users upload filings to official systems. Share your connection needs via the contact form.

Sora İK is developed by Sora Yazılım Teknolojileri, a company based in Ataşehir, İstanbul. The company works in custom software development, network security and server solutions; Sora İK is a software product built on experience in these areas. Contracts, invoices and KVKK requests relating to Sora İK are handled under the name Sora Yazılım Teknolojileri.

Installed software is loaded onto a company's own servers or computers, and maintenance, backups and updates remain the company's responsibility. With cloud-based software, the application runs on the provider's servers and is used through a browser; updates are made centrally. Sora İK is cloud-based; how data is protected and which sub-processors are used is explained on the security page.

The form asks for the company name, tax number (Turkish identity number for sole proprietorships), employee count range, the authorized person's name, email, phone and a password. The tax number is needed because a trial opens only once per number. You also confirm the KVKK privacy notice and accept the sales agreement; marketing consent is optional. Tax office, trade name and billing address come at purchase, with the plan request.

The trial starts once you verify your email after registration and lasts 30 days. It opens once per tax number; if that number already had a trial, none starts, and you can send a plan request from your account page. If company or contact details are incomplete, inconsistent or unverifiable, the Sora İK team may suspend the account; no charge arises. For questions, use the contact form.

Select quote as the topic in the form on the contact page, and state your company name, employee count range and the modules you are interested in. Businesses with more than 500 active employees receive Enterprise plan pricing this way. Because prices for the other plans are published on the pricing page, a quote request mainly makes sense for structures with several companies or branches.

No. All plan prices published on the site are annual, in Turkish lira and exclude VAT; the VAT amount is shown separately on the invoice. The date from which prices apply is stated on the pricing page. No pricing in foreign currency or exchange rate conversion is offered; foreign-owned companies are also invoiced in Turkish lira.

No. The employee data you enter in Sora İK is processed only to provide the service, in line with your instructions as data controller. This data is not used for advertising, profiling or marketing and is not sold to third parties. Marketing messages are sent to you as an account administrator only if you separately give optional consent.

If your personal data is processed by Sora Yazılım Teknolojileri, you can fill in the form on the KVKK request page, send an email to kvkk@sora-ik.com or submit a written request by post. If your data is held in your employer's Sora İK account, your employer is the data controller; you need to send requests about your employee records, leave or payroll data directly to your employer.

The site uses necessary cookies for sessions, form security, your cookie preference and theme selection. Analytics tools are loaded only if you give consent in the cookie banner; no marketing cookies are used. You can change your preferences at any time via the cookie preferences link at the bottom of the page. Cookie names, purposes and durations are listed in a table in the cookie policy.

Retention periods for account and request data are stated separately for each data category in the KVKK privacy notice. When the period expires or the purpose of processing no longer applies, the data is deleted, destroyed or anonymized. Some documents, such as contracts and invoice records, are kept for the period required by the relevant legislation.

For support requests, you can select the support topic in the form on the contact page, call 0510 222 09 17 or send an email to info@sora-ik.com. Stating your company name and which module the issue relates to makes the process easier. Requests submitted through the form are recorded and forwarded to our team.

The working hours during which you can reach our team by phone are published on the channel cards on the contact page, alongside the phone, email and address details. Requests sent by form or email are recorded at any time of day and handled during working hours. Stating the topic of your request and the relevant module in the form helps it reach the right team member.

Organizations such as accounting firms (mali müşavirlik offices), HR consultancies or software companies can submit partnership proposals by selecting the partnership topic in the contact form. Briefly describing your organization, the profile of the businesses you serve and the cooperation model you have in mind makes the evaluation easier. There is currently no published partnership program.